FAQ

Quick answers about Kondor Store products, delivery, licensing, and support.

What does Kondor Store sell?

Kondor Store sells digital stream graphics, overlays, alerts, transitions, facecams, and custom design services for creators and streamers.

Are the products instant download?

Premade products are usually available instantly after payment. Custom orders are delivered based on the agreed timeline.

Do you offer custom stream packages?

Yes. We create custom 3D and 2D stream packages, alerts, transitions, facecams, logos, intros, and full branding packages.

Can I use the files on Twitch, Kick, and YouTube?

Yes. You can use purchased files on Twitch, Kick, YouTube, Facebook Gaming, OBS, Streamlabs, and your own creator platforms.

Can I resell or share the files?

No. You cannot resell, redistribute, share, upload, or claim Kondor Store files as your own.

Do you offer refunds?

Digital products are generally non-refundable after download or delivery. If a file is missing, damaged, or incorrect, we will help fix or replace it.

How can I contact support?

You can contact us by email at emehdi99@gmail.com.